DWP Digital Strategy

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Bringing DWP Digital’s priorities together in DWP’s Digital Strategy, launched in 2024. In this keynote presentation, Rich Corbridge, CDIO, set out the future of the department's digital transformation journey. Rich shared the plan to continue innovating and utilising technology to enhance services, improve user experience, and increase efficiency and accessibility.

The strategy enables DWP Digital to be well positioned to realise the potential of data, providing the insight to refine and join up customer journeys including collaboration across government. Ultimately, to develop and deliver world-class digital services that benefit society and improve the lives of future generations.

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