Modernising Criminal Justice 2020

Court reform and the challenge of COVID-19 on the criminal courts

Delivered Live on 12th November 2020

Discussion with Gemma Hewison, HMCTS


Watch Gemma Hewison, Strategy & Change Director for HM Courts & Tribunals Service deliver her insightful presentation from Modernising Criminal Justice conference 2020, covering:
  • The challenge of COVID-19 on our courts and how HMCTS had to adapt how it operated the criminal courts almost overnight, to ensure that justice continued to be delivered.
  • An update on the HMCTS £1bn court reform programme and how we’ve been accelerating elements of the programme in response to the pandemic

You can watch the full presentation on-demand below.


Gemma Hewison, HMCTS

Gemma is the Strategy & Change Director at Her Majesty’s Courts & Tribunals Service, responsible for leading the HMCTS reform programme. By introducing digital processes, services and new ways of working over recent years, we’ve already taken significant steps towards modernising and improving the way our courts and tribunals administer justice.

More recently Gemma has been leading the recovery of the criminal courts in response to the coronavirus pandemic. The need to change not what we do, but how we do it, is more acute now than ever before.

Full Bio >>